Pub Casino Terms and Conditions

Welcome to Pub Casino. These terms and conditions govern your use of our website at Pub Casino.co.uk and set out the rules that apply whenever you register, deposit, play or withdraw with us. By creating an account with Pub Casino, you confirm that you have read, understood and agreed to be bound by this document, together with our Bonus Terms and our Privacy Policy. If you do not agree with any part of these terms, we ask that you refrain from using our services.

Who We Are and How We Are Regulated

Pub Casino is operated by L&L Europe Ltd, a company established in Malta under company number C53706, with its registered office at Northfields App 7, Vjal Indipendenza, Mosta MST9026, Malta. We operate under the L&L Europe brand alongside our sister brands, and we take a single customer view across the group, meaning your account activity may be assessed together with any accounts you hold with associated brands.

We hold a licence issued by the Malta Gaming Authority under number MGA/B2C/211/2011, and we also hold a remote casino licence from the British Gambling Commission under number 38758 for customers resident in Great Britain. Customers who join our pub online casino from outside the UK are served under our Maltese licence, while UK residents are protected under our UK licence, and different welcome offers apply depending on your country of residence.

Customer funds are held in a segregated bank account, kept apart from company operating funds, which gives customers a medium level of protection in the event of insolvency. Our random number generator systems are independently audited by eCOGRA and iTech Labs, and we publish the RTP for every game in our lobby. These terms are governed by the laws of England, with the English courts having non-exclusive jurisdiction, while bets placed with us are valid under the laws of Malta and/or the United Kingdom.

Eligibility to Use Pub Casino

To register an account with us, you must be at least 18 years old, or older if the age of consent in your jurisdiction is higher. We do not accept registrations, deposits or gameplay from residents of a number of restricted territories, including Afghanistan, Australia, Belgium, Canada, France, Germany, the Netherlands, Poland, Russia, Spain, the United States and several others listed in full on our website. Customers resident in Denmark and Turkey may not take part in pooled jackpot games, and jackpots will not be paid if the relevant block fails, though Danish customers remain free to play and win local jackpots.

We strictly prohibit the use of VPNs, proxy servers or any form of IP or geolocation masking, both at the point of registration and during ongoing play. Attempting to circumvent our territory restrictions may result in account closure and forfeiture of funds.

Account Registration and Verification

When you sign up for Pub Casino, you agree to provide accurate, current and complete information. We may request identity verification documents at any time, and these become mandatory once a single transaction reaches £700 (€1,000) or your total transactions reach £1,400 (€2,000). Additional checks may apply where high-risk payment methods, multiple payment methods, third-party methods, source-of-funds queries or anti-money-laundering thresholds are triggered. We ask you to complete this Know Your Customer process promptly, as no withdrawal can be released until verification is finalised. If you have lost your Pub Casino login details, our support team can assist with account recovery.

Deposits and Currency

All Pub Casino accounts operate exclusively in British Pounds. The minimum deposit is generally £10, though certain payment methods show a lower figure of £5, with a typical maximum of £5,000 per transaction depending on the method chosen; the exact limits for your preferred option are always displayed on our deposit page. We credit deposits without delay once confirmation is received from our payment provider. UK customers may not use credit cards to fund their account, and we do not accept payment methods that belong to a third party — the name on the payment method must match your registered account name. We accept Visa Debit, Mastercard Debit, PayPal, Trustly, Pay by Bank, Skrill, Apple Pay, Paysafecard and Bank Transfer, and every transaction is protected using 128-bit SSL encryption.

Withdrawals

The minimum withdrawal amount is £5, and we do not charge a fee, although your payment provider might. Where a withdrawal request is made with no gameplay at all, we apply a cost-reflecting processing fee of 5% of the amount withdrawn. Withdrawals must be requested using the same method originally used to deposit, and new methods can be added at any time but must first be verified. Bank transfer carries no capped limit and is always available, unlike some payment providers. We aim to process withdrawal requests within 24 hours wherever possible, though identity verification must be completed beforehand, and enhanced checks may extend the pending time for reasons outside our control. Typical pub casino withdrawal time by method is: PayPal and Trustly up to 24 hours, debit cards 1-3 business days, and bank transfer 3-5 business days. Paysafecard and Apple Pay cannot be used to withdraw funds. Pooled progressive jackpot wins above £50,000 may take up to 30 working days to complete, depending on the financial institutions involved. Once submitted, a withdrawal request cannot be reversed.

Bonuses and Promotions

We run a rotating promotional calendar rather than a tiered VIP scheme, including weekly cashback, prize-pool tournaments, free spins on new releases, and seasonal offers tied to UK sporting events. Our current pub casino welcome offer for UK players consists of 50 Cash Spins on Octobeer Fortunes, available after a minimum deposit and wager of £10, with each spin worth £0.20; winnings are paid as cash with no wagering requirement, no maximum cash out, and spins expiring within 48 hours. Players outside the UK instead receive a 100% bonus up to £100, activated from the personal bonus section before depositing. We do not offer a pub casino no deposit bonus as part of our standard welcome package. Every pub casino bonus code or promotional offer is limited to one per person, family, household, device, card, email address or IP address, and Skrill deposits are excluded from the welcome offer.

Standard wagering on bonuses is 10x the bonus amount, cleared within 30 days, with a maximum stake of £2 per spin while a bonus is active. Free spin bonuses carrying wagering requirements must be used within 48 hours. Cash funds are always played before bonus funds, and any active bonus must be cancelled before bonus-related winnings can be withdrawn. Bonuses cannot be used in our sportsbook or live casino, and transferring bonus funds into either before wagering is complete will forfeit the bonus and any related winnings.

Responsible Gambling

We are committed to promoting safer play across our pub online casino. You may set your own deposit, loss or session limits at any time, and we may also apply limits on responsible-gambling grounds. Self-exclusion tools are available through your account settings, and our support team can guide you through the process should you need assistance.

Complaints and Dispute Resolution

If you are unhappy with any aspect of our service, we ask you to contact complaints@Pub Casino.co.uk. We acknowledge complaints within 24 hours and provide a full response within 8 weeks, or 10 days for customers not covered by our UK licence. Complaints must be raised within 6 months of the incident. Should a dispute remain unresolved, you may refer it to eCOGRA, our alternative dispute resolution provider; rulings are binding on disputes below £10,000 and non-binding above that amount.

Changes to These Terms

We may update these terms from time to time to reflect regulatory, operational or commercial changes. The current version, 2.1, is dated 02.04.2026, and our Bonus Terms are version 1.8, dated 18.01.2026. We recommend checking this page periodically, as continued use of your account after an update constitutes acceptance of the revised terms.

Contact Us

Our UK-based support team is available 24 hours a day, every day of the year, via live chat, email at support@Pub Casino.co.uk, or phone on +44 1223 931493. Whether you have a question about a pub casino promo code, a pending withdrawal, or general account help, we are here to assist you.